Recent Why SERVPRO Posts
Horace, our production manager here at SERVPRO of East York.
At SERVPRO of East York, we take great pride in being a part of and building the local communities that surround us. Part of this process is taking care of our employees. Here at SERVPRO, we go to great lengths to show our employees appreciation through competitive pay, work incentives, and positive feedback. At our franchise, feedback goes both ways. We recently met with our employees to see why they enjoy working for SERVPRO.
The below questions were answered by our Production Manager, Horace:
1. What do you like about your job?
"I like helping people in need and meeting different people. Variety is the spice of life."
2. What do you think is important with our customer service & how do you implement it?
"It is important to increase customer knowledge in regards to their particular loss. By being thorough and detailed in presenting information, procedures, and policies, customers are not making 'blind' or uneducated decisions."
3. Why is out local community important to you?
"I like to consider my local community as my extended family. If my community prospers, so do I."
We Are Cleaning Experts
Our Team of professionals are ready for any job!
We are prepared to clean and disinfect your home or office, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have a skilled team and years of experience in dealing with biological contaminants, going beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to COVID-19. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or office needs cleaning or sanitization services, or you would like to know more about our service, call our team of experts today – SERVPRO of East York 717-665-1270
SERVPRO Professionals Are Always Ready To Help!
Our SERVPRO staff undergoing training and certification to be able to better meet their communities needs.
By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Beyond fire, water, and mold mitigation and restoration services, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills, always adhering to the cleaning and decontamination standards set forth by the Centers for Disease Control and Prevention and local authorities.
Certified: SERVPRO Cleaned – Program
The program is grounded in our unique 3 C’s: Consult, Clean, and Certify.
Not all businesses are the same, which is why SERVPRO professionals understand that each business will need to create a custom cleaning program to meet their specific needs. SERVPRO has worked in a wide variety of industries, with businesses ranging from start-ups to global organizations. The business’s specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic, and congestion points. As a result, they’ll know that Certified: SERVPRO Cleaned is not just the industry-leading standard in clean, they’ll know that the clean they receive is customized to their unique needs.
Based on the specific needs of their business, properties will undergo a thorough, expert cleaning. Combining our proprietary training, cleaning solutions, and processes creates a solution that will provide their business, employees, and customers the peace of mind that they are Certified: SERVPRO Cleaned. SERVPRO professionals have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.
SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. In the event of a suspected or confirmed COVID-19 event, a SERVPRO professional will be there ready to safely and thoroughly clean, sanitize, and disinfect the facility to ensure they get back to business as quickly as possible.
We’re going to extend our credibility as the premier biohazard cleaning company in the country to their business—to give assurance to their employees and customers that only SERVPRO can deliver. Once their business location has been Certified: SERVPRO Cleaned, they will gain access to propriety signage, digital emblems, and other collateral that communicates that they’ve selected the highest standard of cleaning available to protect their employees and customers. And because we add the date to that proprietary stamp of clean, their guests will know that their location is being cleaned regularly at this standard
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help! Call SERVPRO of East York today at 717-665-1270.
Remediation and Restoration
An example of a water damaged bathroom that lead to the growth of mold. SERVPRO professionals was called on to complete the restoration process.
Water damage can happen anywhere, but some areas and types of damage occur far more often than others. When problems go beyond simple cleanup and sanitation, your cleaning personnel or company may be ill-equipped to handle the consequences of significant water damage. SERVPRO of East Lancaster specializes in providing fast and efficient services, ensuring all affected areas are clean, undamaged, and pleasant-smelling after a water loss.
COMMON WATER LOSS CAUSES:
Plumbing Overflow -
A common reason for us to be called to a site for water damage is when a sink, toilet, or bathtub overflows. In commercial settings, like hotels, determining when, where, and why water damage has occurred can sometimes be difficult. At times, it may be days or more before you discover a water loss, and water can begin to leak elsewhere, causing further damages. Our team of professionals will draft a detailed assessment of the situation, and can provide an estimate of our projected work times and costs.
Water Line Leaks and Breaks -
With water lines running throughout the building, it may not be uncommon for them to leak or burst, especially if they are older. Be sure to call SERVPRO of East York as soon as you suspect that a water line may have been ruptured. The speed of our response may be critical in preventing further damages. To avoid most water line problems in your home or business, make sure that pipes receive semi-regular maintenance and checkups.
Open Windows -
Sometimes we want a bit of fresh air, so we open a window. If you forget to close the window before a storm rolls through your area, water damage can occur quickly. Rain pouring into your structure through an open window can cause significant damage to furniture, walls, and flooring, but most of the worst effects can be prevented through a quick call to SERVPRO.
WHAT OUR TECHNICIANS WILL DO:
- Assess damages and determine if site is safe
- Determine the extent of the moisture content in affected areas
- Move furniture that may hinder drying results
- Extract water
- Remove drywall and flooring (if necessary)
- Start the drying process with air movers and dehumidifiers
- Ensure rooms are completely dry and conduct a walk through with home/business owners, to guarantee customer satisfaction
WHO TO CALL:
At SERVPRO of East York, no job is too big or too small for our Team of certified and highly trained experts. If water damage occurs in your residential home or commercial property, call the professionals at SERVPRO of East York at (717)-665-1270. It is important to call as soon as possible because water damage that has not been mitigated by professionals, can quickly become a breeding ground for mold or further damages.
Why SERVPRO is the option for you!
SERVPRO employees eager to help a customer.
If you're asking yourself, "Why SERVPRO?", the answer is simply that once you give us a call our number one priority becomes aiding and assisting you through your crisis.
About SERVPRO of East York
SERVPRO of East York specializes in the clean up and restoration of commercial and residential properties after a natural disaster, fire, or any other uncontrollable situation that may cause damage to your home and/or place of business. Our team of organized and passionate employees undergo training in property damage restoration to efficiently and effectively serve our community and meet your needs.
24/7 Service Provider
SERVPRO of East York is always on stand by and ready to help any hour of the day, any day of the week. You can contact us today at (717)-665-1270.
We're faster than any sized disaster!
We're Ready For Any Disaster Life May Throw At You!
SERVPRO employee ready to meet any cleanup and restoration needs the community may have.
Restoring commercial and residential properties is SERVPRO of East York's number one priority. As a customer, we believe it is important to you that we are fast acting and will give you the reassurance you need in knowing that the tasks will be done correctly in order to reduce the damage to your business or home.
SERVPRO is a name you can depend on. The professionals at SERVPRO of East York understand your crisis and how to get you through it, and are also always working toward continuing their education to be able to better meet your needs as well as the rest of the community.
Training & Certifications
Our employees go through effective training to meet llCRC standards in fire and water cleanup and restoration. Our technicians are certified and trained in mold remediation, fire and smoke restoration, asbestos handling, water damage restoration and even crime and trauma scene bio-hazard recovery.
SERVPRO of East York is ready to assist you in your crisis with our 24/7 emergency service provider. Contact us today at (717) 665-1270
Providing Essential Service for Essential Workers
SERVPRO of East York is prepared to clean and disinfect any home or business!
During this unprecedented time, we would like to remind our customers that we are specialists in cleaning and disinfecting services. At SERVPRO of East York, we adhere to the highest cleaning and sanitation standards, and given our current environment, we are continuously improving the level of clean we provide.
SERVPRO of East York recently provided cleaning and disinfecting services to several buses at a local Law Enforcement facility. Vehicles that are used to provide essential services need to be cleaned and decontaminated to ensure members of our community are not exposed to any additional threats.
Inside the buses, our team of professionals made sure to vacuum all seats and floors. Seats that did not have cushions were also wiped with disinfectant. We wiped all non-carpeted flooring with a commercial-grade cleaner / degreaser, and ensured that all trash was removed from floors, consoles, and door compartments. We cleaned the consoles, steering wheels, door handles, radio microphones, and dashboards with a hospital-grade disinfectant.
After spraying the disinfectant directly on the surface areas, we thoroughly wiped off any excess spray. Because the Centers for Disease Control and Prevention (CDC) encourages cleaning of high-touch surfaces, we paid particular attention to door handles and handles to the cabinets.
We then cleaned the Plexiglas doors with glass cleaner, checked to make sure trash did not need Sharps container, and swept and decontaminated the floor. After sweeping out dirt and debris, we sprayed the floor with disinfectant and let it sit for a several minutes before mopping with clean water.
SERVPRO of East York also knows it is important for drivers to have clear sight lines and the ability to use their mirrors effectively. We made certain that the windshields were free of bugs, and that debris was removed. All mirrors were wiped down with a glass cleaner, and the exterior of the vehicles were washed. We removed dirt and grime to project a clean image, and cleaned the tires, so they were free of mud and dirt.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
SERVPRO of East York is prepared to clean and disinfect your home or business, according to protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and go beyond the scope of work that regular janitorial staff perform on a daily basis.
If you are in need of cleaning and disinfecting services, call the experts at SERVPRO of East York!---SERVPRO of East York County
30 W. Sun Hill Rd, Manheim, PA 17545