Recent Posts

Heating Safety Tips

10/12/2021 (Permalink)

heater Know the risks involved with heating your home, so you can avoid them.

It’s no secret that we need heat to keep us warm throughout the winter months. Though heat is a necessity, many do not consider that heating their home doesn’t come without risk. Many studies show that fires occur more often in winter than in any other season. With that being said, SERVPRO of East York would like you and your family to keep the following tips in mind:

Safety Tips for Fire Prevention This Winter:

Wood-Burning Appliances

  • Have your chimney professionally inspected and cleaned before lighting your wood stove or fireplace each year.
  • Keep flammable objects at least three feet from your wood stove or fireplace.
  • Never use flammable liquids to start or accelerate a fire in your home.
  • Keep a screen in front of fireplaces to prevent embers from flying out.
  • Do not leave your fireplace unattended; It is best practice to ensure your fire is out before going to sleep each night.
  • Before closing your fireplace damper, ensure the ashes are cool to the touch. Closing the damper could help the fire to heat up again and will  could force carbon monoxide into your home.
  • Discard cooled ashes in a covered metal container. Store the container outside and away from the house.

Gas Furnaces

  • Have your furnace inspected annually to ensure that it is safe to operate.
  • Inspect the walls and ceiling near the furnace and along the chimney line. If the wall is hot or discolored, install additional pipe insulation.
  • Check that the flue pipe and pipe seams are well supported and without holes or cracks. Soot along or around seams may signal a leak.
  • Keep combustible items away from the heating system.

Other Fire Safety Tips

  • Ensure that there is adequate smoke and carbon monoxide detectors in your home.
  • To prevent carbon monoxide build-up, keep portable generators outside and away from doors and windows.
  • Never use a stove or oven for heating. Not only is doing so a safety hazard, but it can also be a source of carbon monoxide.
  • If you use electric heaters, plug only one heater into a wall outlet at a time to avoid overloading the circuit.
  • Avoid using electric heaters in bathrooms or other areas where water is used.
  • Never try to thaw frozen water pipes with a blow torch or other open flame.

Contact Your Local SERVPRO for Fire Restoration Services

SERVPRO of East York provides fire and smoke damage remediation, in addition to water damage remediation, mold removal, and biohazard cleanup to commercial and residential customers. At SERVPRO of East York, we are faster to any size disaster. If you need restoration services, call our office at 717-665-1270!

SERVPRO Technicians Assist in Residential Fire Rebuild

10/5/2021 (Permalink)

Fire damage Front of home was burnt in a fire. SERVPRO of East York removed damage and rebuilt the structure.

A customer had an unfortunate experience with a house fire destroying their home. SERVPRO of East York was called on to mitigate the fire damage and rebuild the property "Like it never even happened."

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Lancaster County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 717-665-1270

WE'RE HERE TO HELP by David Brossman

10/4/2021 (Permalink)

SERVPRO staff We're here and happy to help!


When things get wet, the dampness stays, and MOLD starts growing in so many ways...


When the fire company visits, and it's not a social call; the SOOT and grime are black on every wall...


When you come home from work, open the door, and find the water flowing across every floor...


One look around, you think "all is lost". You worry that replacing it will come at an unbelievable cost...


You need help from someone that's in the know; so, call David Brossman at your local SERVPRO!


With five trucks, twenty employees, and equipment galore, they will dry itclean it, and do all to restore!


If asbestos is found, they will take care of that too! Making things right is what they do!


The walls will be clean, the mold will disappearyour home will be dry, and there will be nothing left to fear!


~ David Brossman, Business Development Manager

Steps In Storm Damage Restoration

9/3/2021 (Permalink)

storm damage This is an example of storm damage in a customers home that SERVPRO of East York came to dry out and restore.

Storm restoration has become a common activity as incidents of storm damage continue to increase. Natural disasters have been on the rise occasioned by human activities that have played a role in promoting climate change. Common natural disasters that ca lead to storm damage include tornadoes damage, hurricane damage, river flooding, ice damming, ice damage and snowstorms. A flooded home often suffers from roof leaks, roof damage, structural damage, and water damages due to flooding and excessive ground water. Professional storm restoration services will help you with home restoration after flooding occurs or your home suffers a wind damage, a hurricane damage, or a ice damage. A flood pump helps you pump out flood water or excess ground water quickly. They will also need to fix frozen pipes that prevents water from flowing out and ice dams that may lead to roof leaks.

Below are the various steps that are involved during professional storm remediation.

1) Make an emergency contact with your service provider
After a flood water or excess ground water hits your home, the first step of water restoration is making an emergence call to your local water restoration company. You should be able to inform the water restoration company of the level of flood water or ground water in your home to enable them prepare sufficiently for the storm remediation. Local storm restoration companies provide their services on a 24/7 basis and you can call their offices at any moment. Roof damages due to storm damage can lead to roof leak and you will need to seek emergency roof repairs.

2) Ensure that you are safe from any potential risks.
Storms comes with various risks that can threaten your safety and you need to take preventive and precautionary measures. The first source of risks in case of a flooding is the power sources in our home or business and you need to ensure that all power sources are switched off immediately. The home restoration company should determine the river flooding levels, amount of flood water, wind damages, ice damage, hail damage, and river flooding levels at the beginning of the storm remediation. A flood pump can be helpful in getting rid of flood water or excess ground water and eliminating the risk of water damage for your households. In case there are broken pipes or frozen pipes, they will need repairing in addition to fixing any roof leaks.

3) You should document evidence of storm damage.
You must document evidence of water damage, ice damage, hail damage, wind damage, and roof damage. Documentation of evidence is important, as it is important for insurance claim forms filling. In case you used a flood pump to get rid of water, you can take photographs, record videos, and record any relevant audios. Ice dams can lead to ice damming and this can lead to frozen pipes that are beneficial as they can cut water supply.

4) Notify your insurance agent of the storm damages.
After you have done documentation of storm damages, you should notify your insurance agent so that they can initiate the process of compensation. In case the insurance company needs to carry out an inspection, they can do it as soon as possible when the state of your damaged property is still intact.

5) You can seek Federal Disaster Assistance when in need of extensive storm remediation.
The federal governments has an elaborate program to help those affected by river flooding, wind damage and other forms of natural disasters. The federal government provides subsidized loans to allow victims restore their homes by paying for minor services for roof repairs and water restoration. This makes it easy for you to cope with ice damming, flooding, hurricane damage, and hail damage.

6) Management of ice dams, wind damage, hurricane damage, hail damage, and roof damage
Home restoration after a flood will involve minor ad major repairs such as window and door repairs, household replacement, restoration of water and electric supply, and checking for ice dams. A home restoration process should begin as soon as possible to minimize damages from hail damage and potential roof repairs. You should ensure that frozen pipes due to ice damming and frozen dams are heated up to restore water supply. In storm restoration, dehumidifiers are used to absorb water moisture and water suckers to allow the restoration personnel to pump water out using flood pumps. A roof repair is also important in fixing minor roof leaks.

Meaningful Work!

9/2/2021 (Permalink)

Production manager Horace, our production manager here at SERVPRO of East York.

At SERVPRO of East York, we take great pride in being a part of and building the local communities that surround us. Part of this process is taking care of our employees. Here at SERVPRO, we go to great lengths to show our employees appreciation through competitive pay, work incentives, and positive feedback. At our franchise, feedback goes both ways. We recently met with our employees to see why they enjoy working for SERVPRO.

The below questions were answered by our Production Manager, Horace:

1. What do you like about your job?

"I like helping people in need and meeting different people. Variety is the spice of life."

2. What do you think is important with our customer service & how do you implement it?

"It is important to increase customer knowledge in regards to their particular loss. By being thorough and detailed in presenting information, procedures, and policies, customers are not making 'blind' or uneducated decisions."

3. Why is out local community important to you?

"I like to consider my local community as my extended family. If my community prospers, so do I."

We Are Cleaning Experts

8/31/2021 (Permalink)

SERVPRO staff Our Team of professionals are ready for any job!

Specialized Training

We are prepared to clean and disinfect your home or office, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have a skilled team and years of experience in dealing with biological contaminants, going beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to COVID-19. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or office needs cleaning or sanitization services, or you would like to know more about our service, call our team of experts today – SERVPRO of East York 717-665-1270

How Ready Are You? We Can Help!

8/27/2021 (Permalink)

commercial storm damage This commercial property had some storm damage, SERVPRO of East York came to assist in restoration.

When a disaster strikes, moments matter and pass more quickly than before, especially if one isn’t prepared. Preparation could be as simple as knowing the locations of utility shut offs such as electric, gas, or water and emergency contact numbers. A step beyond that is having that information at your fingertips instead of sitting in a drawer in the office—which may not be reachable in the event of a fire or damaged by flooding. Every minute your business is struggling with disaster damage is a minute of no productivity.

These situations are precisely why SERVPRO created the free Ready Plan app for android and iOS. With it, you can access all your emergency information instantly when disaster strikes. The setup is simple, intuitive, and highly customizable to what your individual needs are. Want to share emergency information with a manager or head of maintenance? Need immediate response because a pipe or radiator broke? All available at the push of a button.

Getting prepared doesn’t have to be hard, download the free Ready Plan app today and see just how easy it is to create a plan for whatever happens.

SERVPRO Saves Facility From Closing

8/26/2021 (Permalink)

storm damage SERVPRO technician completing water restoration caused by storm damage.

Even the best building designs are put to the test by mother nature. This time in the form of hail.

     The internal gutter system of a technologies facility in the Mount Joy area became clogged when quarter sized hail rained down as violent thunderstorms devastated the area overnight. Storms so severe it appeared that a tornado had touch down in the Susquehanna Valley. 

      With a mixture of ingenuity, and professional know how; our technicians assessed the damage that resulted from the overflow of rain water throughout the facility, and quickly took action.

     With minor disturbance on the office staff, and shop employees, the Mount Joy based technologies company was able to remain open, and in full swing of operations. A valuable asset to any company is knowing that though the situation seems bleak, it's no match for the professional training SERVPRO technicians have.

     Till next time Mother Nature, as SERVPRO East York stands strong for the community.

Contact us at (717)-665-1270

Restoring Your York County Commercial Property After A Water Damage Event

8/20/2021 (Permalink)

standing water This is an example of some water damage that a commercial property was struggling with.

Flooding and water damage events at York County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East York

SERVPRO of Western Lancaster specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The 6 Step Process for Water Remediation

8/17/2021 (Permalink)

water SERVPRO of East York is faster than any sized disaster!

A water leak can quickly cause a significant amount of damage to your residential or commercial property. This is especially true if the leak has gone undetected for a long period of time. If you have water damage, you need fast and dependable service to get the mess cleaned up! That's where SERVPRO comes in... Below is our 6-step process for water remediation:

Step 1 - Contact:
If you know the contact information for your local SERVPRO, contact them first! If you don't know which SERVPRO is closest, contact SERVPRO's corporate hotline; they connect you to a local franchise that can assist you in a timely manner. During the initial contact, our team gathers information about the type and extent of the damage that has occurred.

Step 2 - Assessment:
The SERVPRO of East York team arrives within four hours of the initial call. Once there, they assess the damage to the property. Water restoration specialists survey the building to determine what repairs need to be made.

Step 3 - Extraction:
Before any repairs can begin, all standing water and non-restorable materials must be removed. Our highly trained technicians use industrial pumps to extract water quickly. Then they remove drenched drywall, insulation, carpet, carpet padding, tiles, and other materials that cannot be salvaged.

Step 4 - Drying:
If the source of the water damage has been a problem for an extended period of time, it has probably made the affected area very moist or wet. Not only does every surface that remains have to be dried thoroughly, but the humidity levels in the air itself need to be returned to an acceptable level. We place commercial-grade dehumidifiers, air movers, and other drying equipment to dry the area. It is important that commercial-grade equipment be used because standard dehumidifiers and fans will likely not have the capacity to remove the correct amount of moisture.

Step 5 - Sanitizing:
Often, a leaking water sources does more than just cause water damage. The water it expels may become a breeding ground for bacteria and other microbes. Therefore, every inch of the affected area must be sanitized before rebuilding can begin. We use a safe anti-microbial spray to sanitize the area!

Step 6 - Restoration:
After everything is clean and dry, the mitigation and remediation side of the job is done! SERVPRO of Western Lancaster has an in-house Rebuild Team! Our Rebuild Technicians restore your property "Like it never even happened.”
Water damage requires professional intervention. Even if a leak floods a large area, you can count on the experts to restore your property. SERVPRO of East York is fast to any size disaster!


If you have experienced water damage, contact the professionals at SERVPRO of East York! Our phone number is 717-665-1270! We are a 24/7 emergency service provider, and are here to help!